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Apart from a wide range of unique systems, we provide multiple services which aim to deliver a comprehensive solution for any type of airline.
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Crew Solutions Group
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Apart from a wide range of unique systems, we provide multiple services which aim to deliver a comprehensive solution for any type of airline.
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Smart4Aviation

News & Events

Posted: October 6, 2025,  in News

Smart4Aviation User Conference 2025

At the beginning of October, we had the pleasure of hosting our annual User Conference at the beautiful Stradom House Hotel in Kraków. Over three inspiring days, customers, partners, and our product teams came together to exchange knowledge, share innovations, and discuss the future of airline operations technology.

Tuesday - Welcome Evening

The conference opened on Tuesday evening with a warm and informal networking event designed to help our guests connect before the main sessions began. We were delighted to welcome more than 50 participants, including representatives from leading airlines and partners from across the industry. The evening took place in a truly unique venue - a 14th-century chapel beautifully converted into a modern bar, creating an unforgettable atmosphere that blended history with innovation. Guests were greeted with a relaxed setting, excellent drinks, and plenty of opportunities to meet fellow participants, exchange first impressions, and start conversations that continued throughout the week.

Wednesday – 1st Conference Day

The first full day of the User Conference focused on industry trends, innovation, and product evolution. We began by looking at the current challenges airlines face and shared how our company is addressing them with new technologies and smarter workflows. We were pleased to welcome Aleksandr Vasilevich (Account Executive) from Amazon Web Services, who spoke about our strong partnership and how we rapidly adopt the latest AWS cloud technologies to power scalable, secure, and innovative solutions for our customers.

The day featured a deep dive into our product suite, with special emphasis on the latest enhancements to Smart OPERATIONS MANAGER (our dynamic real-time airline schedule and fleet management system), including improved planning and visualization capabilities. We also explored the broader evolution of our platform - from mobile applications and progressive web apps to new collaboration tools (like instant chat powered by Rocket.Chat) and user experience improvements.

Our partner Toby Tucker (EMEA Sales Director) from FlightAware shared how FA’s data is integrated into our solutions to improve decision-making and situational awareness, and highlighted the strength and future potential of our collaboration. The day concluded with a guided tour of Kraków and a networking dinner at a nice restaurant, where guests enjoyed great food, conversation, and the chance to deepen connections made during the event.

Thursday – 2nd Conference Day

The final day of the conference highlighted cutting-edge developments and forward-looking innovation. We began with an inspiring session from Qantas, who showcased our jointly developed flight planning system and explained how it will help them operate the world’s longest commercial route through their Project Sunrise- a powerful example of technology shaping the future of aviation.

The agenda then shifted to product roadmaps and upcoming enhancements across our suite, including our communication & alerting solution (Smart COMM), situational awareness and flight tracking system (Smart VIEW+), and Weight & Balance and Load Planning system (Smart LOAD).
A key highlight of the day was the introduction of our AI-driven initiatives. We demonstrated how artificial intelligence is being embedded into our platform to support more efficient workflows, faster access to operational data, and better decision-making. Attendees saw how AI can help with natural language queries, document search, automated form classification, and streamlined change request processes.

Looking Ahead

This year’s User Conference was more than just a showcase of technology - it was a conversation with our customers and partners about the future of airline operations. The feedback we received during and after the event was overwhelmingly positive. Attendees praised the opportunity to connect directly with our product teams, learn from other airlines’ experiences, and see how our solutions are evolving to meet real operational needs.

We place great value on individual feedback. Throughout the conference, participants shared their ideas, challenges, and feature requests in open discussions and dedicated sessions. These insights are essential to how we shape our roadmap: they help us refine our products, prioritize improvements, and identify opportunities to innovate where it matters most for airlines.

We’re already using the input gathered in Kraków to plan the next conference format - including a mix of general sessions for everyone and focused workshops tailored to specific operational domains. Our goal is to make each conference an even more valuable experience for every attendee, whether they join to discover new technology, influence product direction, or exchange best practices with peers.
We would like to thank all our customers, partners, and speakers for their trust and collaboration. Events like this remind us why we do what we do: building technology that truly empowers airlines to operate smarter, safer, and more efficiently.
Posted: March 24, 2025,  in News

Smart4Aviation Signs Long-Term Agreement with Smartwings

Smart4Aviation is proud to announce the signing of a long-term contract with Smartwings, the leading airline in the Czech Republic. The agreement, signed on March 20, 2025, will run through to the end of 2031, marking the beginning of a strategic partnership focused on enhancing operational efficiency and modernising flight deck processes.

Under the contract, Smartwings will implement Smart4Aviation’s state-of-the-art Electronic Flight Folder (EFF) solution for pilots. The comprehensive package includes Smart4Aviation’s Smart MOBILE iOS iPad application, supported by an advanced web-based administrative platform designed to streamline workflows and empower the dispatch team with real-time, integrated tools.

The solution will be fully integrated with Smartwings’ existing systems and tailored through dedicated development efforts to meet the airline’s specific operational needs. As part of the initial scope, Smart4Aviation will deliver the following fully integrated modules that will make up the single platform:
  • Smart CORE / SIS / PORTAL (core administrative modules including user and role management, user settings, aircraft database, station information module and access portal),
  • Smart MOBILE iOS iPad (dedicated iOS mobile solution for pilots that includes Navlog, fuel order, ATC flight plan, documents, scratch pad, seatmap, interactive map and weather with NOTAMs information and many more features),
  • Smart BRIEF (web-based briefing application that provides the automated preparation of Briefing Package),
  • Smart MET (weather briefing and monitoring module that gives access to worldwide weather information),
  • Smart NOTAM MANAGER (advanced solution designed to improve and automate generation, processing, filtering, storage and retrieval of NOTAMs),
  • Smart VIEW (interactive flight monitoring solution),
  • Smart CREW INFO (a module that provides access to roster information, company messages and notifications),
  • Smart DOC (convenient and easy-to-use central repository for all types of operations-related documents),
  • Smart eFORMS (customisable platform that can easily manage multiple reporting and workflow processes with the help of templates).

The solution will be hosted on Amazon Web Services (AWS) infrastructure managed by Smart4Aviation. In addition, Smartwings has opted for additional Weather layers provided by Smart4Aviation’s partner DTN to enhance weather awareness for Pilots and Dispatchers.

The Smart4Aviation solution selected by Smartwings delivers a fully integrated ecosystem designed to streamline pilot workflows, enhance situational awareness, and support efficient dispatch operations. The platform combines a powerful mobile application with a robust web-based administrative backend, providing pilots and operational staff with real-time access to critical flight information, weather data, NOTAMs, documentation, and communication tools. Automated briefing preparation, digital form management, and centralised document storage reduce manual workload and support compliance, while flight monitoring and crew information tools improve coordination and operational oversight. The modular design ensures flexibility and scalability, allowing Smartwings to adapt the solution to its evolving needs while maintaining a consistent and user-friendly experience across all touchpoints.

“As the names suggest, Smartwings and Smart4Aviation were destined to come together” said Maciej Migacz, Director of Sales & Marketing at Smart4Aviation. “We are thrilled to welcome Smartwings to our growing family of airline partners. This collaboration is built on shared values of innovation and efficiency, and we are confident it will open the door to even broader cooperation in the future. Together, we will empower Smartwings' pilots and dispatchers with modern tools to support safer, more efficient operations.”, said Michael Lewis, President and CEO of Smart4Aviation.

“We are excited to partner with Smart4Aviation to bring next-generation technology to our flight operations.”, said Lukas Benes, Director Ground Operations at Smartwings. “The mobile and web-based platform will enable our crews and dispatch teams to work more effectively, with access to accurate, real-time information. This investment supports our ongoing commitment to innovation, safety, and operational excellence.”, said Petr Novacek, Flight Dispatch Manager at Smartwings.

Smart4Aviation sees this as a first step in a long-term relationship and looks forward to expanding the partnership across other operational areas in the years to come.

Smart4Aviation is a company founded to provide web-based, mobile solutions and services to optimise, simplify and improve airline operations. It offers a wide portfolio of high-quality, fully scalable, and compatible IT products to key aviation players all over the world. Smart4Aviation’s software is successfully utilised by many airlines including Air Canada, Qantas, Iberia, Alaska Airlines, Air France, Cebu Pacific, Delta Air Lines and easyJet. S4A’s headquarters are located in Amsterdam, the Netherlands with offices in Poland. You can also meet us in Toronto, Canada and New York City, USA.

Smartwings, the largest Czech airline and a member of the Smartwings Group, has been present on the market for 28 years. Smartwings operates scheduled, charter and business-jet category private flights, as well as leases airplanes (ACMI wet/dry leases). Besides scheduled and charter flights, Smartwings also provides a wide range of special flights for renowned international companies, major humanitarian, and sports organizations worldwide. Smartwings is a member of the International Air Transport Association (IATA) and repeatedly receives the IOSA (IATA Operational Safety Audit) certificate representing the most advanced standards of operational safety and quality in air transport. Smartwings planes landed at 318 airports around the world last year.
Posted: April 10, 2024,  in Press Releases & Articles

Smart COMM - AircraftIT eJournal article

We are delighted to announce that our revolutionary Smart COMM solution has been featured in the latest issue of the AircraftIT eJournal! Our expert, Trent McCabe, delves into the incredible capabilities of this cutting-edge communication and collaboration platform that's set to transform the aviation industry.

With its unparalleled ability to improve communication and awareness within your airline, Smart COMM is set to deliver significant cost savings and operational efficiencies!

Curious to learn more? Dive into the article now and discover how Smart COMM can take your airline's performance to new heights and contact us directly to arrange a dedicated system demonstration.


Posted: January 29, 2024,  in Products & Features

Introduction to new Seat Map functionality for Cabin Crew

We are delighted to announce a key enhancement to our Cabin Crew solution - an interactive seat map. This module equips cabin crew and flight attendants with the capability to deliver personalized and streamlined services. The implementation of this feature aims to create exceptional moments for customers, fostering long-term loyalty. Designed with intuitiveness in mind, the seat map application visually represents comprehensive information. This serves as a deliberate effort to replace labor-intensive, time-consuming, and paper-based processes with adaptable electronic workflows. By embracing this technological advancement, we aspire to significantly elevate service delivery standards to customers. We anticipate that this enhancement will not only optimize operational processes for cabin crew but also contribute to an elevated passenger experience, reinforcing our dedication to excellence in aviation solutions.

The seat map functionality was implemented jointly and based on easyJet's requirements.

The seat map functionality is now seamlessly integrated into the Smart MOBILE application for Cabin Crew, offering a comprehensive array of key functionalities, including:
  • An interactive, scrollable grid displays information about exits, passenger seats, crew seats, WC, galley, closet, stairs, bulkheads and sink locations.
  • Seat row numbers and letters.
  • Different cabin classes.
  • A list view of all passengers is accessible from the module.
  • Filters in both list and grid view to display passengers, infants, SPML, SPAT, pre-booking information and connection information.
  • Clear display of seat details (name, class, label).
  • Option to relocate/swap passengers.
  • Ability to add restrictions for passengers changing seats.
  • Ability to add, edit and remove notes on passengers.
  • Individual passenger details including SPML, SPAT, pre-orders information and connection information.
  • View vacancy details and mark seats as vacant, broken or blocked.
  • Zone counts with rows per zone and number of occupied/unoccupied seats.

Read more about Smart MOBILE and Smart BRIEF CABIN applications.
Posted: August 30, 2022,  in Press Releases & Articles

Smart4Aviation officially becomes a Validated AWS Technology Partner!

Since the beginning of Aviation, the word "cloud” has continued to be one of the most feared and respected words in Aviation. Aircraft Operations are forecasted surrounding visibility and cloud is that visibility. Today, the word "Cloud” has taken on an additional meaning in Aviation, which should no longer be feared. Cloud has been re-invented in our industry and is quickly becoming the standard for providing the backbone for Airline Operational computing systems. What does Cloud mean for you as an airline? No more large-scale data centers with lots of expensive high maintenance hardware directly connected to your Airline Operational system, and, in most cases 2 data centers running in parallel to protect you against hardware failures that could shut down your operation.

For a number of years, Smart4Aviation offers its outstanding airline operational applications in the Software as a Service model backed by Amazon Web Services and already has multiple implementations worldwide. AWS offers an unparalleled set of features, including automated provisioning and installation, auto-scaling of resources, multi-data center hosting, two levels of automated failover and recovery, proactive monitoring and alerting, and point-in-time restore as well as minimum downtime upgrades amongst others.

We are delighted to announce that Smart4Aviation has officially become a validated AWS Technology Partner as our Smart SUITE operational solutions have been successfully reviewed as a part of the AWS Foundational Technical Review (FTR) program. Our airline operational suite of products earned its Qualified Software solution status. The FTR provides specific guidelines to adopt a subset of AWS best practices to reduce risks around security, reliability, and operational excellence, as defined by the AWS Well-Architected Framework.

Andrzej Kowal, CIO/IT Director of Smart4Aviation said:
“We are very excited that our solutions passed the AWS assessment through their Foundational Technical Review. It proves that Smart4Aviation solutions are built using the most recent IT architecture standards and technology stack, and we are ready to support the most demanding airline needs in the upcoming years. Being a part of AWS Partner Network will allow us to support the IT evolution of our Customers and offer more reliable and secure solutions across the world!”

Smart4Aviation’s SaaS solution offers complete peace of mind to our airline partners, enabling them to focus on what is truly important: Customers. Cost is the biggest motivator for choosing the Cloud. At Smart4Aviation we use PostgreSQL for our AWS Cloud-based Data Management. Because we demand the best we use PostgreSQL, the leader in open source data management with a proven record of significantly reducing costs and allowing for the elimination of other expensive 3rd party solutions. We provide fast implementation both initially and for future upgrades and new technology enhancements. We do all the work, allowing you to focus on your core business of running your airline. The Cloud has no limitations or size restrictions eliminating the need to add expensive hardware upgrades as your airline grows. Smart4Aviation becomes the airline's IT service department allowing them to experience many resource allocation benefits that are immediately realized with Smart4Aviation managing the airline’s IT infrastructure. We are also 100% responsible for system maintenance providing a 24/7 central service desk.

Migrating to the Cloud helps businesses achieve digital transformation by boosting agility, enabling broader use of advanced technologies, and facilitating culture change. Combined with flexible payments as well as a range of sizing and deployment options Smart4Aviaiton offers a complete IT solution to airlines of any size and budget.

Let Smart4Aviation take your airline to the AWS Cloud with our innovative operational solutions and IT management opportunities!

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